Disclosures
- How we make money: Some links may earn us a referral fee at no cost to you. Fees never affect scores, rankings, or what we cover, and we accept no paid placement.
- How this was researched: Everything on this page comes from public vendor documentation, regulators, and third-party sources, each linked below with the date we checked it. We did not test these products hands-on.
- Not advice: General business software information, not medical, legal, billing, or compliance advice. Confirm current prices, state rules, and BAA terms directly with the vendor before you buy.
Quick answer
CharmHealth scores 73 and DrChrono 60 on our comparison [1]. The difference is mostly cost documentation: CharmHealth publishes every add-on price [2], while DrChrono shows a feature table without base prices and does not publish its EPCS add-on price [3][4]. Both document a self-service EHI export [5][6].
Read scores as documentation scores. A low score often means a vendor does not publish the information, not that the feature is poor. Scores come from the Practice Stack rubric: six criteria worth 90 points, rescaled to 100.
Side by side
| Item | CharmHealth | DrChrono |
|---|---|---|
| Base price | Provider plan $200 per provider/mo; free and per-encounter plans [2] | Quote only: Foundation, Growth, Premium [3] |
| Contract | Monthly; annual optional at a discount [2] | One-year initial term, auto-renews, 60 days written notice [7] |
| EPCS | $250 per provider per year including eRx [2] | Paid add-on, price not published; ID.me identity proofing [4] |
| PDMP | Appriss PMP Gateway, $100 one-time per provider; California not confirmed [2][8] | Bamboo Health PMP Gateway; separate Bamboo contract and possible fees in non-funded states; California not confirmed [9] |
| Telehealth | $20 per provider/mo add-on [2] | Listed as included in plan table [3] |
| Texting | Two-way: 1,000/mo included on Provider plan, then $0.08 each [2] | Not found in public docs |
| eFax | 500 pages/mo included on Provider plan, then $0.10 per page [2] | Not found in public docs |
| Card payments | Bluefin gateway; terms not published [2] | Not found in public docs |
| Claims | $25/mo minimum for 0 to 50 transactions, then $0.25; paper $2 [2] | Claim management, ERA, eligibility; $1.00 per paper claim [3] |
| Export out | FHIR R4, CCDA, CSV; bulk FHIR NDJSON [5] | EHI export as ZIP at no extra charge; data may be kept 30 days after termination [6][7] |
Rubric sub-scores
| EHR | Total cost of ownership (25) | Prescribing workflow (25) | Billing and claims (15) | Interoperability (10) | Data portability (10) | Telehealth (5) | Points | Score |
|---|---|---|---|---|---|---|---|---|
| CharmHealth | 3 | 4 | 4 | 4 | 4 | 3 | 66/90 | 73 |
| DrChrono | 1 | 4 | 4 | 4 | 3 | 3 | 54/90 | 60 |
Where they sit
On the comparison page, TheraNest (Ensora Health) leads at 74, CharmHealth and OptiMantra tie at 73, PracticeQ (IntakeQ) has 72, Osmind 68, AdvancedMD and ICANotes 66 each, Valant, SimplePractice, TherapyNotes, Practice Fusion, and DrChrono 60 each, and Tebra 57 [1].
How we researched this page
Every cell comes from the linked public source. We did not test either product hands-on. "Not found in public docs" means we did not find it on the check date; ask the vendor.
Sources
- ClinicalAIWeekly: Psychiatric EHR comparison (scores and rubric sub-scores). Checked 2026-10-23.
- CharmHealth: EHR pricing and add-ons. Checked 2026-10-23.
- DrChrono: Pricing. Checked 2026-10-21.
- DrChrono Support: EPCS requirements. Checked 2026-10-21.
- CharmHealth: Electronic Health Information (EHI) export. Checked 2026-10-21.
- DrChrono Support: Creating a new EHI export request. Checked 2026-10-21.
- DrChrono: Terms and conditions. Checked 2026-10-21.
- CharmHealth: PDMP gateway interface. Checked 2026-10-21.
- DrChrono Support: Setting up your Bamboo Health integration. Checked 2026-10-21.