Key differences
- Price: Heidi has a free plan and a Clinician seat at $150/mo or $110/mo yearly; JotPsych starts at $53/mo (15 notes) and $135/mo for unlimited notes.
- EHR: Heidi documents an Epic SMART on FHIR integration and athenahealth writeback; JotPsych uses a Chrome extension for web-based EHRs.
- Psychiatry: JotPsych publishes psychiatric intake and follow-up templates; Heidi psychiatry-specific support: Ask vendor.
- Training: Heidi says no training on paid plans, but de-identified data may be used on the free plan; JotPsych says it never trains on clinical data.
Side-by-side comparison
Prices in USD. "Ask vendor" means the vendor does not publish it. Each cell carries an evidence label; see how we label evidence. Scores are research-based, from public vendor documentation; see the scorecard.
| Feature | Heidi Health | JotPsych |
|---|---|---|
| Pricing | ||
| Plans (as published) | Free seat; Clinician $150/mo or $110/mo yearly; Max seat $409/mo or $299/mo yearly; Teams custom Documentation reviewed | Moonlighting $53/mo (15 notes/mo); Basic $135/mo (unlimited notes); Everything $269/mo; per clinician. Annual 10% off, 2-year 20% off. Groups of 7+: custom, 10% off any plan Documentation reviewed |
| Free plan or trial | Permanent free seat with a weekly usage allowance Documentation reviewed | Free trial, no credit card Documentation reviewed |
| Privacy | ||
| HIPAA BAA | BAA available to every covered entity Documentation reviewed | Yes. Part of the Terms for every account, from sign-up Documentation reviewed |
| Certifications | SOC 2 Type II, ISO 27001 (vendor-reported) Vendor-reported | Subprocessors SOC 2 Type II; own SOC 2 report: Ask vendor Vendor-reported |
| Audio retention | Audio deleted after transcript Documentation reviewed | Audio permanently deleted when transcription completes Documentation reviewed |
| Note retention | Configurable auto-delete, 1 to 90 days Documentation reviewed | Kept until you delete; configurable auto-deletion windows Documentation reviewed |
| Model training | No training on paid plans; de-identified data may be used on the free plan Vendor-reported | Never trains on clinical data Vendor-reported |
| Data location | US-hosted Documentation reviewed | US (Northern Virginia) Documentation reviewed |
| EHR and workflow | ||
| Epic | SMART on FHIR, embedded in the chart, writes back drafts (requires IT setup) Documentation reviewed | Ask vendor Ask vendor |
| Other EHRs | athenahealth native with schedule sync and writeback; Cerner and others listed Documentation reviewed | Chrome extension for any web-based EHR Vendor-reported |
| Telehealth | Heidi Desktop captures call audio Documentation reviewed | Any telehealth platform; JotMeet add-on $26/mo Documentation reviewed |
| E-prescribing | Ask vendor Ask vendor | JotRx including EPCS ($62/mo add-on; in Everything) Documentation reviewed |
| Mobile | iOS and Android apps Documentation reviewed | Mobile app on all plans Documentation reviewed |
Psychiatry and behavioral health fit
JotPsych is built around behavioral health: psychiatric intakes, follow-ups, therapy, group, and EMDR templates, plus prior authorization letters and optional PII redaction. Heidi scores highest overall on CAIW for pricing, integrations, and workflow, but it does not publicly document psychiatry-specific support (Ask vendor), so check its templates against your med management note before relying on it.
Neither vendor publicly describes 42 CFR Part 2 specific controls. Substance use disorder programs should get written answers on consent, counseling-note content, and redisclosure before use (Ask vendor).
Who should pick which
| Practice type | Better fit |
|---|---|
| Solo prescriber, psych-only caseload | JotPsych |
| Clinician who wants to start free | Heidi Health |
| Organization on Epic | Heidi Health |
| Prescriber who wants e-prescribing in the scribe | JotPsych |
| Mixed-specialty group | Heidi Health |
Verdict
Choose Heidi Health if you want a free plan, Epic or athenahealth integration, or one scribe across many specialties. Choose JotPsych if you are a psychiatric prescriber who wants psych-specific templates, a no-training policy on every plan, and e-prescribing in the same tool.
Whichever you choose, sign or download the BAA before any real patient audio is recorded and set retention to the shortest period that fits your workflow.
Related reading: Heidi Health review, JotPsych review, Best AI scribe for psychiatric prescribers, Freed vs Heidi Health, and the full scorecard.
FAQ
Is Heidi Health free?
Heidi offers one free seat with a weekly usage allowance. Paid Clinician seats are $150/mo or $110/mo billed yearly, as of 2026-10-14.
Does JotPsych integrate with Epic?
JotPsych does not publicly document an Epic integration. Its Chrome extension pushes notes into web-based EHRs. Ask vendor for Epic.
Which is better for psychiatrists?
For psychiatric prescribers, JotPsych is the CAIW pick because of its psych templates, no-training policy, and e-prescribing. Heidi suits clinicians who need Epic or a free plan.
Do both offer a BAA?
Yes. Heidi makes a BAA available to every covered entity; JotPsych includes one in its Terms for every account.
Is this medical or legal advice?
No. This is general information. Confirm BAA terms, data use, and consent requirements with each vendor and your compliance advisor before using patient data.
How were facts checked?
Each fact comes from the vendor's official pricing, security, or help pages, checked on 2026-10-14. Where a vendor does not publish something, we say Ask vendor rather than estimate it.
Sources and last checked
All links checked 2026-10-14. Vendors change prices and terms often; re-verify before buying.