Review, documentation-based

Sunoh.ai review

Last updated 2026-10-16

35/100 Sunoh.ai research score Rank #12 · as of 2026-10-16
How this score works: Sunoh 35/100

Five categories, 0 to 20 points each, from public vendor documentation as of 2026-10-16. Unknown items score 0.

Pricing transparency and value10/20

Prices published, free plan or trial, entry price at or under $100/mo, contract terms disclosed (5 points each).

EHR integration depth10/20

Notes delivered into the EHR, Epic integration, another named native integration, in-chart or two-way workflow (5 each).

Privacy and security5/20

BAA publicly documented, SOC 2 Type 2, retention and deletion controls, model training policy (5 each; 3 if de-identified data only).

Specialty and psychiatry fit5/20

Psychiatry or behavioral health support, audio deleted by default, short note retention you set, 42 CFR Part 2 controls (5 each).

Workflow features5/20

Mobile capture, telehealth capture, coding help, patient instructions or letters (5 each).

BAA gate: ranking requires a publicly documented BAA. That gate decides whether a vendor is ranked; it does not add or remove points. (Separately, a documented BAA is one 5-point item under Privacy.) Sunoh is ranked #12 among vendors with a documented BAA.

Full methodology

A sourced, documentation-based review from public vendor pages.

Independent research. No paid rankings.
Last checked 2026-10-16

At a glance

Verdict
Sunoh.ai is a published-price ambient scribe with a BAA included and native eClinicalWorks import; for behavioral health it names draft DAP notes, but its privacy, retention and training terms are not public.
Best for
Clinicians on eClinicalWorks, or practices that want a published per-user price with a BAA included, phone and tablet apps, and draft DAP or SOAP notes.
Skip if
Practices that need published retention, model training or SOC 2 terms, or a price under $100 per month.
Entry price
$149 per user per month (limited time); free trial (source)
BAA
Yes. "Business Associate Agreement (BAA) included" on the pricing page
Research score
35/100. Sunoh is ranked #12 among vendors with a documented BAA.
Last checked
2026-10-16

Visit Sunoh pricing (source)No affiliate or paid placement.

What changed
  • 2026-10-16: Added this review. Research score 35/100 (rank #12), unchanged by this page; scored from public vendor pages checked 2026-10-16.
  • 2026-10-15: Rank labels synced to the scorecard. Ranks on reviews, guides, compare pages, the homepage and the tools page are now computed at build time from the same scores data as the scorecard (BAA-documented vendors only, ordered by research score, ties broken by specialty and psychiatry fit). Every label was compared with the scorecard: Heidi Health #1 to #1, Blueprint #2 to #2, Freed #3 to #3, JotPsych #4 to #4, Mentalyc #5 to #5, Upheal #6 to #6, Microsoft Dragon Copilot #7 to #7, Twofold Health #8 to #8, AutoNotes #9 to #9, Suki #10 to #10, Abridge #11 to #11, Sunoh.ai #12 to #12. No displayed rank differed, so no label changed. Scores unchanged.
  • 2026-10-15: Vendor fact watch. Sunoh.ai research score 20 to 35: its pricing page states "Business Associate Agreement (BAA) included", so it now passes the BAA ranking gate, and lists iPhone, iPad, Android and web apps, and its behavioral health page documents therapy-session notes. Tali AI 50 to 55: its US FAQ says PHI is never used to train its AI; still not ranked (no public BAA). Rank changes: Sunoh.ai not ranked to #12. No other rank changed. Verdicts and best picks unchanged.

Full history on the corrections page.

Who it is for and who should skip it

Who Sunoh is for

  • Clinician on eClinicalWorks: eClinicalWorks says Sunoh notes can be edited and imported into the eClinicalWorks Progress Note.
  • Therapist or counselor who writes DAP notes: the behavioral health page says Sunoh creates draft DAP notes from therapy sessions and assessments.
  • Clinician who documents on a phone or tablet: iPhone, iPad, Android phone and web browser apps are listed.
  • Buyer who wants a BAA without negotiation: the pricing page lists a BAA as included.

Who should skip Sunoh

  • Clinician who needs published retention or deletion terms: none are public. Ask vendor.
  • Buyer who requires a SOC 2 Type 2 report or a no-training policy: neither is publicly documented. Ask vendor.
  • Clinician looking for a price at or under $100 per month: the published price is $149 per user per month.
  • 42 CFR Part 2 program: Part 2 specific controls are not publicly documented. Ask vendor.

Overview

Sunoh.ai is an ambient AI medical scribe from healow, part of eClinicalWorks. It listens to the visit, creates a transcript and drafts a clinical summary and SOAP note that the clinician edits before importing it into the EHR or exporting it as a PDF. The vendor says more than 100,000 providers use it and describes it as EHR-agnostic. It runs on Microsoft Azure.

Pricing

Starting at $149 per user per month for a limited time. The pricing page lists ambient voice capture, voice recognition, visit transcripts, draft clinical summaries and SOAP notes, editing before import, PDF export, 24x7x365 support and implementation services as included. Documentation reviewed

Free tier or trial: Free trial ("Try Now, No Commitment"); length: Ask vendor. The pricing page says there is no long-term commitment; contract terms are not published. Ask vendor.

Source: Sunoh pricing, checked 2026-10-16.

EHR integration depth

eClinicalWorks documents Sunoh as available to eClinicalWorks users, with notes edited and imported into the Progress Note in the eClinicalWorks EHR Documentation reviewed. Sunoh's behavioral health page calls it EHR-agnostic and says it can be integrated with any EHR Vendor-reported. No Epic integration or two-way, in-chart workflow is documented.

Listed integrations: eClinicalWorks (import into the Progress Note); the signup form lists Allscripts, Amazing Charts, athenahealth, Cerner, eClinicalWorks, Epic, Meditech, ModMed and Nextgen as EMR choices. Integration depth for EMRs other than eClinicalWorks: Ask vendor

Specialty suitability

Templates: Draft DAP notes for behavioral health; draft SOAP notes; customizable behavioral health report templates

Sunoh's behavioral health page says it transcribes therapy sessions and assessments and creates draft DAP notes, for initial assessments, therapy sessions, crisis interventions, treatment planning and progress monitoring Documentation reviewed (behavioral health page). How HIPAA psychotherapy notes are kept separate from progress notes is not publicly documented: Ask vendor. No e-prescribing or 42 CFR Part 2 controls are documented: Ask vendor.

Note formats

Formats named on Sunoh.ai's own public pages. "Ask vendor" means we found no public vendor statement.

FormatSunoh.ai
DAPYes, draft DAP notes (behavioral health page)
BIRPAsk vendor
SOAPYes, draft SOAP notes (pricing page)
Custom templatesCustomizable behavioral health report templates (behavioral health page)

Security and privacy

  • BAA: Yes. "Business Associate Agreement (BAA) included" on the pricing page Documentation reviewed
  • Certifications: SOC 2 Type 2: not publicly documented. Ask vendor
  • Hosting: Runs on Microsoft Azure Vendor-reported
  • Retention: Audio, transcript and note retention and deletion terms are not publicly documented. Ask vendor
  • Model training: Not publicly documented. Ask vendor
  • Psychotherapy notes: Handling of HIPAA psychotherapy notes is not publicly documented. Ask vendor
  • 42 CFR Part 2: Not publicly documented. Ask vendor

Workflow and UX

The clinician records the visit with ambient capture in the app or browser. Sunoh produces a transcript and a draft summary and note, which the clinician reviews, edits and imports into the EHR or exports as a PDF. Telehealth capture, coding help and patient letters are not publicly documented: Ask vendor.

Full fact table

Legend: green Documentation reviewed, blue Vendor-reported, amber Third-party sourced, red Ask vendor.
FeatureSunoh.ai
Pricing tiers (exact, as published)$149 per user per month (limited time) Documentation reviewed
Free tier / trialFree trial; no long-term commitment stated. Trial length and contract terms: Ask vendor Documentation reviewed
BAAIncluded (pricing page) Documentation reviewed
SOC 2 Type 2Ask vendor Ask vendor
RetentionAsk vendor Ask vendor
Model trainingAsk vendor Ask vendor
EHR integrationseClinicalWorks Progress Note import; described as EHR-agnostic Documentation reviewed
PlatformsiPhone, iPad, Android phones and web browser Documentation reviewed
In-person, telehealthIn-person ambient capture; telehealth: Ask vendor Documentation reviewed
Note formatsDraft DAP (behavioral health page) and SOAP (pricing page); BIRP: Ask vendor Documentation reviewed
Psychotherapy notesAsk vendor Ask vendor
Support24x7x365 customer support; implementation services included Documentation reviewed
Research score35/100, rank #12 among vendors with a documented BAA Documentation reviewed

Pros and cons

Pros

  • BAA included on the published plan
  • Published per-user price and a free trial
  • Native import into eClinicalWorks
  • Draft DAP notes named for behavioral health
  • Phone, tablet and browser apps

Cons

  • Price is above $100 per month
  • Retention, deletion and model training terms not public
  • No SOC 2 Type 2 report documented
  • Telehealth capture not documented

Alternatives

Methodology

Facts come from Sunoh.ai's official pricing, security, help and product pages, checked 2026-10-16. BAA availability is an eligibility gate, not a score input. Read the full methodology and editorial policy.

Bottom line

Sunoh.ai is a straightforward choice for eClinicalWorks practices and clinicians who want a published price with a BAA included and draft DAP notes. Before using it with behavioral health records, get its retention, model training and psychotherapy-note terms in writing.

Visit Sunoh pricing (source)No affiliate or paid placement.

Evaluating Sunoh.ai in a demo? Use the free vendor evaluation scorecard (printable, PDF) to compare up to 3 vendors.

Sources and last checked

Who curates this site

Curated by a practicing, board-certified psychiatrist, not named to avoid conflicts. From the site data: 14 vendors tracked, 100 distinct external source pages linked, last full re-check of vendor facts 2026-10-13. How we work · Editorial policy.

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