Disclosures
- How we make money: Some links may earn us a referral fee at no cost to you. Fees never affect scores, rankings, or what we cover, and we accept no paid placement.
- How this was researched: Everything on this page comes from public vendor documentation, regulators, and third-party sources, each linked below with the date we checked it. We did not test these products hands-on.
- Not advice: General business software information, not medical, legal, billing, or compliance advice. Confirm current prices, state rules, and BAA terms directly with the vendor before you buy.
Quick answer
CharmHealth scores 73/100, tied for second with OptiMantra on our comparison [1]. It publishes the most itemized price list in the group: a $200 per provider/mo Provider plan, EPCS at $250 per provider per year including eRx, PDMP at $100 one-time per provider, 1,000 texts and 500 fax pages a month included on the Provider plan, and a priced telehealth add-on [2]. It documents EHI export in FHIR R4, HL7 CCDA, and CSV [3].
Read scores as documentation scores. A low score often means a vendor does not publish the information, not that the feature is poor. Scores come from the Practice Stack rubric: six criteria worth 90 points, rescaled to 100.
What the documentation shows
| Item | From public documentation |
|---|---|
| Plans | Free plan (50 encounters/mo), Encounter plan $0.50 per encounter ($25 monthly minimum), Provider plan $200 per provider/mo; annual contract optional at a discount [2] Vendor-reported |
| E-prescribing and EPCS | eRx $15 per provider/mo; EPCS $250 per provider for 1 year, $450 for 2, $650 for 3 (includes eRx; nonrefundable) [2] Vendor-reported |
| PDMP | Appriss PMP Gateway; $100 one-time per provider, partner fees may apply [2][4]. California coverage not confirmed Vendor-reported |
| Telehealth | CharmTeleHealth $20 per provider/mo; the plan grid marks it as an add-on on Free and Encounter plans and leaves it unmarked on the Provider plan, so confirm [2] Vendor-reported |
| Billing | Superbills and CMS 1500 included; e-claims through Optum $25/mo minimum for 0 to 50 transactions, then $0.25 each; paper claims $2 [2] Vendor-reported |
| Card payments | Credit card processing through the Bluefin gateway; commission terms set by Bluefin, not published [2] Vendor-reported |
| Texting | Provider plan grid shows 1,000 two-way texts or calls/mo included, then $0.08 each. On other plans, a $20/mo add-on covers 0 to 250 [2] Vendor-reported |
| eFax | Inbound and outbound eFax: Provider plan grid shows 500 pages/mo included, then $0.10 per page. On other plans, a $25/mo add-on covers 0 to 200 pages [2] Vendor-reported |
| Export out | EHI export in FHIR R4, HL7 CCDA, and CSV; bulk FHIR as NDJSON; bulk CCDA up to 1,000 records/day at no extra cost [3][5]; data kept two months after cancellation [6] Documentation reviewed |
| Security | BAA signed in the account by the Practice Admin [7]; MFA by authenticator app, hardware key, or passkey, can be made mandatory [8]; SOC 2 or HITRUST not found in public docs Vendor-reported |
Rubric sub-scores
Same scores as the comparison page [1].
| EHR | Total cost of ownership (25) | Prescribing workflow (25) | Billing and claims (15) | Interoperability (10) | Data portability (10) | Telehealth (5) | Points | Score |
|---|---|---|---|---|---|---|---|---|
| CharmHealth | 3 | 4 | 4 | 4 | 4 | 3 | 66/90 | 73 |
Who the documentation fits
The documentation fits a practice that wants every add-on priced in public and strong export options. One prescriber on the Provider plan with EPCS is about $221 per month before one-time fees [2].
Gaps to ask about: The Provider plan grid is ambiguous about which add-ons are included [2]; California PDMP coverage not confirmed [4]; card processing terms not published.
Where it sits
On the comparison page, TheraNest (Ensora Health) leads at 74, CharmHealth and OptiMantra tie at 73, PracticeQ (IntakeQ) has 72, Osmind 68, AdvancedMD and ICANotes 66 each, Valant, SimplePractice, TherapyNotes, Practice Fusion, and DrChrono 60 each, and Tebra 57 [1].
How we researched this page
Facts come from vendor pricing pages, help centers, and published price lists, plus third-party sources where vendors publish nothing. We did not test this product hands-on. Prices are list prices on the check date and can change.
Sources
- ClinicalAIWeekly: Psychiatric EHR comparison (scores and rubric sub-scores). Checked 2026-10-23.
- CharmHealth: EHR pricing and add-ons. Checked 2026-10-23.
- CharmHealth: Electronic Health Information (EHI) export. Checked 2026-10-21.
- CharmHealth: PDMP gateway interface. Checked 2026-10-21.
- CharmHealth: Certified EHR costs and fees disclosure. Checked 2026-10-21.
- CharmHealth: Pricing FAQ. Checked 2026-10-21.
- CharmHealth: Practice Admin role and responsibilities. Checked 2026-10-21.
- CharmHealth: Configure multi-factor authentication. Checked 2026-10-21.